1. Introduction and Company Information
This Privacy Policy describes how DELION SOFTWARE S.R.L. ("we," "our," or "us") collects, uses, and protects your personal information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal data.
Company Details:
- Legal Name: DELION SOFTWARE S.R.L.
- Registration Number: IDNO 1025600018364
- Registered Address: MD-2023, str. Negrești, 9, ap.12, mun. Chișinău, Republic of Moldova
- Contact Email: info@delionsoft.com
2. Information We Collect
We collect information in several ways to provide and improve our services:
Information You Provide Directly:
- • Contact information (name, email address, phone number)
- • Business information (company name, position, business address)
- • Project requirements and technical specifications
- • Communication content when you contact us
Information Collected Automatically:
- • Technical data (IP address, browser type, operating system)
- • Usage data (pages visited, features used, time spent)
- • Device information (device type, screen resolution)
- • Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery:
- • Providing software development and IT consulting services
- • Managing and maintaining client relationships
- • Processing and fulfilling service requests
- • Technical support and customer service
Business Operations:
- • Improving our services and developing new features
- • Analyzing usage patterns to enhance user experience
- • Sending service-related communications
- • Billing and payment processing
Legal and Security:
- • Complying with legal obligations
- • Protecting against fraud and security threats
- • Enforcing our terms and agreements
- • Resolving disputes and preventing abuse
4. Data Sharing and Disclosure
We respect your privacy and limit the sharing of your information. We may share data only in these circumstances:
Service Providers:
We work with trusted third parties who help us operate our business (hosting providers, payment processors, analytics services). These partners are contractually bound to protect your data.
Legal Requirements:
We may disclose information when necessary to protect our rights, property, or safety.
Business Transfers:
In case of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
With Your Consent:
We will share your information for any other purpose only with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- •Encryption of sensitive data in transit and at rest
- •Regular security assessments and updates
- •Access controls and authentication systems
- •Employee training on data protection
- •Secure development practices in our software solutions
6. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data we hold
- Correction: Update or correct inaccurate information
- Deletion: Request the removal of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Restriction: Limit how we use your information
To exercise these rights, contact us at info@delionsoft.com
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, typically:
8. International Transfers
As we operate from Moldova and serve international clients, your data may be transferred across borders. We ensure appropriate safeguards are in place for such transfers.
9. Updates to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates the latest revision. We will notify you of significant changes via email or website notice.
10. Contact Us
For privacy-related questions or concerns, please contact:
DELION SOFTWARE S.R.L., str. Negrești, 9, ap.12, Chișinău, MD-2023, Republic of Moldova.